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Frequently Asked Questions

Frequently Asked Questions

General

We happily welcome both appointments and walk-ins! Please check out our latest office hours on our website if you plan to stop on by.

Applying is super easy! You can complete your application in-person or online at your convenience. We give you several ways to apply online through our website. If you need any assistance along the way, just reach out!

Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes up to 24 hours. We’ll keep you in the loop throughout the process!

Yes, we offer flexible lease terms, including options for 3-6 months, 7-9 months, 12 months, and 13-16 months, to accommodate your needs!

You can pay your rent through the RentCafe portal, via the drop box, or in person at our office, making it easy to choose the method that works best for you!

Yes, we do require renter’s insurance for your peace of mind. It’s a great way to protect your belongings, and we can provide information on how to get started if you need it!

All utilities are included in your rent, except for internet and cable. This means you can enjoy hassle-free living while managing your own internet and cable services!

You can use Comcast for your internet and cable services.

Amenities

Our property features a range of amenities, including a fitness room, a community room for social gatherings, and a media room for entertainment.

Yes, parking is available in our community for your convenience!

All units come with in-unit washer and dryer for your convenience. Additionally, there are oversized washer and dryers available on the second floor for larger laundry loads!

Pet Policy

Yes, our community is pet-friendly and includes a dog park, providing a great space for your furry friends to play and socialize!

Location

We are located in the North Strabane school district, providing excellent educational opportunities for families in our community.

The nearest grocery stores are Walmart and Giant Eagle, both located just 2 miles away, making shopping convenient and accessible!

Maintenance

Yes, we do! Our on-site maintenance team is here to help with any issues that may arise.

You can submit a work order online through Rent Café or contact the office directly for assistance.

No, you do not need to be present for the service technician to complete the work.

Didn't find an answer?

Our team is always ready to answer your questions.